WE DELIVER YOUR ORDERS FOR FREE

SHIPPING FAQS

PILI-PINAS offers Cash on Delivery service nationwide.

How much is the shipping fee?

We offer hassle free - FREE SHIPPING Cash On Delivery (COD) Nationwide

HOW LONG SHOULD I WAIT FOR MY ITEMS TO ARRIVE?

Order delivery estimate.
Cash on delivery Metro Manila
2-3 business days
 
Cash on delivery Non Metro Manila
3-15 business days
 
Please take note that our cash on delivery service is handled by a third party courrier, whether it would be Lazada, 2go, LBC, Airspeed etc. We do not hold or control the time of the delivery once it is on transit status. If you would like to receive your order on rush basis, we also accept rush order via straight payment. Thank you ^_^

I WANT MY ITEMS FASTER THAN COD. HOW?

We also offer rush orders via LBC on straight payment basis. This is done by depositing your total balance via Palawan express, Cebuana, Western Union or any major remittance services in the Philippines. We also accept Smart Money and BDO deposit/transfer.

Straight Payment rush orders via LBC only takes 1-2 days after payment.

I DID NOT RECEIVE ANY CONFIRMATION WHAT SHOULD I DO.

If you successful used our checkout system, you should receive a confirmation in about 60 seconds after finishing the process. However the tracking code may take a bit of time since it takes 24-48 hours to encode it via 3rd party logistics.

If you still did not receive any confirmation withing 24-72 Hours, please contact us at pilipinasshoppe@gmail.com

RETURNS AND REFUNDS

We accept refunds or returns within 7 days of purchase. Please send us the receipt or order number to pilipinasshoppe@gmail.com

We will refund or replace the item if

* Item is not physically scratched
* Item was bought from our store
* Item has factory defect (broken lock, loose welds)

MY ITEM HAS NOT ARRIVED ON THE GIVEN TIME FRAME.

There are instances where the shipping time takes more than we stated, this is because of some reasons

* Incomplete address
* Unreachable mobile number
* Area not covered via COD or Area is considered as remote area

INCOMPLETE REGISTRATION OF ADDRESS WILL NOT PROCESS FOR DELIVERY...

For more questions, please email us at pilipinasshoppe@gmail.com